Context-driven teleconference session management

ABSTRACT

A method for managing a teleconference session includes initiating a teleconference session with a plurality of telecommunication devices, monitoring the teleconference session to identify at least one topic discussed by one or more of a plurality of attendees of the teleconference session, and identifying a unique identification of at least one attendee. The method may further include associating the at least one topic with the unique identification, determining when a first telecommunication device associated with the attendee has disconnected from the teleconference session, determining that the topic is discussed by a second attendee of the plurality of attendees after the first telecommunication device has disconnected from the teleconference session, and establishing a connection with the first telecommunication device responsive to determining that the topic is discussed by the second attendee.

BACKGROUND

The present disclosure relates to context-driven teleconference sessionmanagement, and more specifically, to dynamic and context-driventeleconference session management.

In business and engineering environments, real-time group meetings withlocal and remote attendees can enhance collaboration. Conference callsare one common form of collaboration that allows multiple parties toactively communicate in real-time. Conference sessions, whether audio oraudio-video, can provide a platform to share ideas, thoughts, andopinions in a dynamic, interactive manner. Conference calls can allowparticipants to express emotions or feelings directly and transparently.Stated another way, real-time interaction can capture nuances of ourverbal communication or the voice modulations in beneficial ways thatother non-verbal forms of electronic communication cannot. Whether it isa corporate level conference call or an informal conference call withfamily or friends, the participants get an opportunity to directlycollaborate with everyone involved.

Arranging conference calls can be challenging, especially when there aremultiple attendees. Busy schedules and time conflicts can make finding acommon time extremely challenging when there are multiple stakeholdersthat need to coordinate schedules. In some situations, finding a time toconduct a conference call may be as challenging as solving the subjectissue to which the meeting is directed.

When the conference call is in progress, all attendees may have anopportunity to discuss each of their personal topics or discussionpoints. But as the conference call is about to end, attendees generallystart dropping the call. If a participant realizes at the very moment ofdropping off of the call that they failed to discuss an urgent topic,concern, or question that has not been addressed, the participant mayhave lost the chance to bring that up and it would now be eitherdeferred to the next conference, which may be difficult or impossible toschedule because of the attendee's busy schedules.

SUMMARY

According to an embodiment of the present invention, acomputer-implemented method for managing a teleconference session isdescribed. The method may include initiating, via a processor, ateleconference session with a plurality of telecommunication devices,monitoring, via the processor, the teleconference session to identify atleast one topic discussed by one or more of a plurality of attendees ofthe teleconference session, and identifying, via the processor, a uniqueidentification of at least one attendee. The method may further includeassociating, via the processor, the at least one topic with the uniqueidentification, determining, via the processor, when a firsttelecommunication device associated with the attendee has disconnectedfrom the teleconference session, determining, via the processor, thatthe topic is discussed by the second attendee of the plurality ofattendees after the first telecommunication device has disconnected fromthe teleconference session, and establishing, via the processor, aconnection with the first telecommunication device responsive todetermining that the topic is discussed by the second attendee.

According to other embodiments, a system for managing a teleconferencesession is described. The system may a processor configured to: initiatea teleconference session with a plurality of telecommunication devices,monitor the teleconference session to identify at least one topicdiscussed by at least one attendee of a plurality of attendees of theteleconference session, identify a unique identification of at least oneattendee, associate the at least one topic with the uniqueidentification, determine when a first telecommunication deviceassociated with the attendee has disconnected from the teleconferencesession, determine whether the topic is discussed by the second attendeeof the plurality of attendees after the first telecommunication devicehas disconnected from the teleconference, and establish a connectionwith the first telecommunication device responsive to determining thatthe topic is discussed by the second attendee.

According to yet other embodiments, a non-transitory computer-readablestorage medium is described. The non-transitory storage medium mayinclude program instructions that are executable by a processor toperform a method for teleconference session management. The methodincludes initiating a teleconference session with a plurality oftelecommunication devices, monitoring the teleconference session toidentify at least one topic discussed by one or more of a plurality ofattendees of the teleconference session, and identifying a uniqueidentification of at least one attendee. The method may further includeassociating the at least one topic with the unique identification,determining when a first telecommunication device associated with theattendee has disconnected from the teleconference session, determiningthat the topic is discussed by the second attendee of the plurality ofattendees after the first telecommunication device has disconnected fromthe teleconference session, and establishing a connection with the firsttelecommunication device responsive to determining that the topic isdiscussed by the second attendee.

BRIEF DESCRIPTION OF THE DRAWINGS

The subject matter which is regarded as the invention is particularlypointed out and distinctly claimed in the claims at the conclusion ofthe specification. The forgoing and other features, and advantages ofthe invention are apparent from the following detailed description takenin conjunction with the accompanying drawings in which:

FIG. 1 depicts a flow diagram of a method for teleconference sessionmanagement according to one embodiment.

FIG. 2 depicts a block diagram of a teleconference session databaseaccording to one embodiment;

FIG. 3 depicts a cloud computing environment for use in practicing theteachings herein;

FIG. 4 depicts abstraction model layers according to one embodiment; and

FIG. 5 depicts a block diagram of a computer system for use inpracticing the teachings herein.

DETAILED DESCRIPTION

During conference call sessions, participants may choose to disconnectthe call early, as the teleconference is wrapping up. While theparticipants of the teleconference session are getting disconnected, ifa participant hangs up prior to another round of discussion regarding atopic critical to the disconnected participant, then the persondisconnected may miss out on critical information. Moreover, if theother participants are depending on the disconnected participant forcritical input but he or she has disconnected prematurely, the meetingmay not be completed.

For example, an urgent problem may arise at a customer site thatrequires immediate attention. A company responsible for solving theproblem may send an engineer at the customer site to address theproblem. After arriving on-site and researching the problem, theengineer realizes that she needs inputs from the sales team, themanagement team, and also the support team, and some senior developersof that technology. The engineer sends invitations to all parties (wholive in different time zones on three continents) for an urgentconference call. After many rounds of scheduling, rescheduling, andrequesting new times, all the teams agree to join the conference on thefollowing day early in the morning. The senior developers are awake justfor this call and finally the call starts. The engineer asks the finalquestions and the call is about to end. Team members start dropping offthe teleconference when suddenly the engineer realizes that she has anurgent question for three developers on the call. But by the time sheannounces it, the participants are off the call. Since the developersmay think that they are done with the call, some of them have loggedoff. The technical problem remains unresolved and gets pushed on to thenext day, which may be unacceptable to the customer.

It may be advantageous to provide a system and method that automaticallymonitors a teleconference session, listens for critical topics to bediscussed during the meeting, associates individual participants withthose topics, and reconnects a participant associated with one of thosetopics if another attendee initiates or continues discussion of a topicassociated with the disconnected party. FIG. 1 depicts a flow diagram ofa method 100 for teleconference session management, according to oneembodiment.

Referring now to FIG. 1, after an initial starting step, a systemprocessor (e.g., processor 501, described hereafter in greater detailwith respect to FIG. 5) may initiate a teleconference session with aplurality of telecommunication devices, as shown in block 102. Thetelecommunication devices may be, for example, one or moretelecommunication devices 518 (shown in FIG. 5), device 520, device 525,etc. Other attendees of the teleconference session can be on separatetelecommunication devices.

A teleconference session is a live exchange and mass articulation ofinformation among several persons and telecommunication devices remotefrom one another but linked by a telecommunications system (e.g.,communications network 506). Terms such as audio conferencing, telephoneconferencing and phone conferencing are also sometimes used to refer toteleconferencing. The telecommunications system may support theteleconference by providing one or more of the following: audio, video,and/or data services by one or more means, such as telephone, computer,telegraph, teletypewriter, radio, television, etc.

As shown in block 104, processor 501 may monitor the teleconferencesession to identify at least one topic discussed by at least oneattendee of a plurality of attendees of the teleconference session. Atopic may be, for example, a particular project, a problem for which asolution is sought, an individual's name, a company, an appointment, agoal, etc.

In some embodiments, processor 501 may identify the topic by matchingthe topic to a static teleconference agenda record. A staticteleconference agenda record may be, for example, a meeting agenda typedin an email, in a meeting request, or some other electronically storedmemorandum. In some aspects, processor 501 may store a staticteleconference agenda record. FIG. 2 depicts a teleconference sessiondatabase 200 that may be used to store, among other information, thestatic teleconference agenda record.

Referring, briefly, to FIG. 2, teleconference session database 200(hereafter “session database 200”) is described in greater detail.Session database 200 may store information associated with one or moreteleconference sessions. Session database may include a plurality ofteleconference session records, e.g., session records 202, 204, 206,etc. Although only 3 records are depicted in FIG. 2, session database200 may contain any number of records. Session record 202 may includeinformation that associates unique individuals to topics discussed in asession or planned in an agenda to be discussed. For example, sessionrecord 202 may include an attendee record 208, and an agenda record 210.

Attendee record 208 may include a plurality of information associatedwith a particular attendee. For example, attendee record 208 may includea unique attendee identification 212, one or more topic records 214,216, and 218. The topics discussed by individual attendees may be storedin attendee record 208. Although only one attendee record 208 and oneagenda record 210 are shown in FIG. 2, it should be appreciated that anynumber of attendee records are stored in a session record. In someaspects, processor 501 may identify a topic by matching the topic to astatic teleconference agenda record 220, discussed below.

An agenda record 210 stores agenda information for a particular session.For example, an agenda record 210 may include a static agenda record 220and a dynamic agenda record 222.

Static agenda record 220 may include agenda information associated witha teleconference session that attendees plan to discuss. Thisinformation may be determined by processor 501 automatically by parsingemails, by receiving or retrieving meeting information, from electroniccalendars, or in other ways. Static agenda record 220 may associateparticular agenda items with individuals assigned to discuss them. Forexample, attendee unique identifications 224 and 226, etc. may eachstore a topic associated with a particular attendee identification.

Dynamic agenda record 222 contains similar information, but can bepopulated automatically by processor 501. For example, processor 501 mayidentify a unique identification of at least one of the plurality ofattendees responsive to determining that the attendee has discussed atopic during the teleconference session. The topic may be spontaneouslydiscussed or may be planned and recorded in static agenda record 220.Processor 501 may then write attendee unique identification records 228and 230 for two attendees associated with the topic. They may beassociated with the topic if processor 501 determines that they tookpart in the discussion of that topic.

Referring again to FIG. 1, as shown in block 106, processor 501 mayidentify a unique identification of at least one attendee. For example,an attendee may be the engineer described above that visits a company tosolve a problem. Each attendee of the teleconference can have a uniqueidentification. The identification can be, for example, a name, anemployee number, a phone number, a mac address, a device name, or someother unique identifier that can uniquely identify the attendee.Processor 501 may store the unique identification 212 in attendee record208.

As shown in block 108, processor 501 may associate the at least onetopic with the unique identification of the attendee by storing theinformation in attendee record 208. In one embodiment, processor 501 maymatch a topic from static teleconference agenda 220 to an attendee(e.g., attendee unique identification 224) regardless of whether theattendee has discussed the topic during the teleconference session.

In other embodiments, processor 501 may identify the topic by acontextual comparison of the topics discussed during the teleconferencesession by monitoring the teleconference, identifying a topic, making anassociation between a topic and an individual, and storing theinformation in dynamic agenda record 222. In some aspects, associatingthe topic with the unique identification may include creating a topicrecord (e.g., attendee topic record 214), associating the topic recordwith the attendee by storing a unique attendee identification 212.Processor 501 may save the topic record to an operatively connectedmemory device (e.g., memory 502 or databases 521.

As shown in block 110, processor 501 may determine when a firsttelecommunication device associated with the attendee has disconnectedfrom the teleconference session, as shown in decision block 110.Responsive to determining the attendee has disconnected from thesession, processor 501 may determine whether a topic of interest (whichmay be stored in session record 202) is discussed by a second attendeeof the plurality of attendees after the first telecommunication devicehas disconnected from the teleconference, as shown in decision block112. If the processor determines at decision block 110 that no attendeehas disconnected, the processor continues to monitor the teleconferencesession (as shown in block 104).

At decision block 112, if processor 501 determines that the topic is notdiscussed after the attendee disconnects, the process stops.

Responsive to determining that a topic of interest is discussed in theteleconference session after an attendee associated with the topicdisconnects, processor 501 establishes a connection with thetelecommunication device associated with that attendee, as shown inblock 114. For example, processor 501 may automatically dial thetelecommunication device of that attendee, initiate a video call, etc.By automatically dialing, processor may, without user intervention, makean independent determination and establish the connection with thedisconnected attendee.

Method 100 may be implemented on a server, on an individual computer, orin a cloud computing environment. It is understood in advance thatalthough this disclosure includes a detailed description on cloudcomputing, implementation of the teachings recited herein are notlimited to a cloud computing environment. Rather, embodiments of thepresent invention are capable of being implemented in conjunction withany other type of computing environment.

Cloud computing is a model of service delivery for enabling convenient,on-demand network access to a shared pool of configurable computingresources (e.g., networks, network bandwidth, servers, processing,memory, storage, applications, virtual machines, and services) that canbe rapidly provisioned and released with minimal management effort orinteraction with a provider of the service. This cloud model may includeat least five characteristics, at least four service models, and atleast four deployment models. Characteristics of a cloud model aredescribed below:

On-demand self-service: a cloud consumer can unilaterally provisioncomputing capabilities, such as server time and network storage, asneeded automatically without requiring human interaction with theservice's provider.

Broad network access: capabilities are available over a network (e.g.,network 506, as depicted in FIG. 5) and accessed through standardmechanisms that promote use by heterogeneous thin or thick clientplatforms (e.g., mobile phones, laptops, and PDAs).

Resource pooling: the provider's computing resources are pooled to servemultiple consumers using a multi-tenant model, with different physicaland virtual resources dynamically assigned and reassigned according todemand. There is a sense of location independence in that the consumergenerally has no control or knowledge over the exact location of theprovided resources but may be able to specify location at a higher levelof abstraction (e.g., country, state, or datacenter).

Rapid elasticity: capabilities can be rapidly and elasticallyprovisioned, in some cases automatically, to quickly scale out andrapidly released to quickly scale in. To the consumer, the capabilitiesavailable for provisioning often appear to be unlimited and can bepurchased in any quantity at any time.

Measured service: cloud systems automatically control and optimizeresource use by leveraging a metering capability at some level ofabstraction appropriate to the type of service (e.g., storage,processing, bandwidth, and active user accounts). Resource usage can bemonitored, controlled, and reported providing transparency for both theprovider and consumer of the utilized service.

Characteristics of Service Models are described below:

Software as a Service (SaaS): the capability provided to the consumer isto use the provider's applications running on a cloud infrastructure.The applications are accessible from various client devices through athin client interface such as a web browser (e.g., web-based e-mail).The consumer does not manage or control the underlying cloudinfrastructure including network (e.g., network 506, as depicted in FIG.5), servers, operating systems, storage, or even individual applicationcapabilities, with the possible exception of limited user-specificapplication configuration settings.

Platform as a Service (PaaS): the capability provided to the consumer isto deploy onto the cloud infrastructure consumer-created or acquiredapplications created using programming languages and tools supported bythe provider. The consumer does not manage or control the underlyingcloud infrastructure including networks (e.g., network 506, as depictedin FIG. 5), servers, operating systems, or storage, but has control overthe deployed applications and possibly application hosting environmentconfigurations.

Infrastructure as a Service (IaaS): the capability provided to theconsumer is to provision processing, storage, networks (e.g., network506, as depicted in FIG. 5), and other fundamental computing resourceswhere the consumer is able to deploy and run arbitrary software, whichcan include operating systems and applications. The consumer does notmanage or control the underlying cloud infrastructure but has controlover operating systems, storage, deployed applications, and possiblylimited control of select networking components (e.g., host firewalls).

Database as a Service (DBaaS): a cloud-based approach to the storage andmanagement of structured data that delivers database functionalitysimilar to what is found in relational database management systems(RDBMSes) such as, for example, SQL Server, MySQL, and Oracle. DBaaSprovides a flexible, scalable, on-demand platform oriented towardself-service and database management, particularly in terms ofprovisioning a business' own environment. DBaaS systems may includemonitoring engines to track performance and usage, error monitoring, anddata analysis engines.

Private cloud: the cloud infrastructure is operated solely for anorganization. It may be managed by the organization or a third party andmay exist on-premises or off-premises.

Community cloud: the cloud infrastructure is shared by severalorganizations and supports a specific community that has shared concerns(e.g., mission, security requirements, policy, and complianceconsiderations). It may be managed by the organizations or a third partyeither locally or remotely.

Public cloud: the cloud infrastructure is made available to the generalpublic or a large industry group and is owned by an organization sellingcloud services.

Hybrid cloud: the cloud infrastructure is a composition of two or moreclouds (private, community, or public) that remain unique entities butare bound together by standardized or proprietary technology thatenables data and application portability (e.g., cloud bursting forload-balancing between clouds).

Referring now to FIG. 3, a cloud computing environment 300 for use inpracticing the teachings herein is depicted. As shown in FIG. 3, cloudcomputing environment 300 comprises one or more cloud computing nodes312 with which local computing devices used by cloud consumers, such as,for example, a mobile device 314, a desktop computer 316, a laptopcomputer 318, and/or an automobile computer system 319 may communicate.Cloud computing nodes 312 may communicate with one another. They may begrouped (not shown) physically or virtually, in one or more networks310, such as a Private, Community, Public, or Hybrid clouds as describedhereinabove, or a combination thereof. This allows cloud computingenvironment 300 to offer infrastructure, platforms and/or software asservices for which a cloud consumer does not need to maintain resourceson a local computing device. It is understood that the types ofcomputing devices 314-319 shown in FIG. 3 are intended to beillustrative only and that cloud computing nodes 312 and cloud computingenvironment 300 can communicate with any type of computerized deviceover any type of network and/or network addressable connection (e.g.,using a web browser).

Referring now to FIG. 4, a set of functional abstraction layers 420provided by cloud computing environment 10 (as depicted in FIG. 3) isshown. It should be appreciated that the components, layers, andfunctions of functional abstraction layers 420 depicted in FIG. 4 areillustrative only, and embodiments of the invention are not limitedthereto. As depicted, the following layers and corresponding functionsare provided:

A hardware and software layer 422 may include hardware and softwarecomponents. Examples of hardware components can include, for example,mainframes 424, 4RISC (Reduced Instruction Set Computer) architecturebased servers 426, servers 428, blade servers 430, storage devices 432,and networks and networking components 434. In some embodiments,software components include network application server software 436 anddatabase software 438.

A virtualization layer 439 may provide an abstraction layer from whichthe following examples of virtual entities may be provided: virtualservers 440, virtual storage 442, virtual networks 444, which mayinclude virtual private networks, virtual applications and operatingsystems 446, and virtual clients 448.

In one example, a management layer 450 may provide the functionsdescribed below. A resource provisioning module 452 can provide dynamicprocurement of computing resources and other resources that may beutilized to perform tasks within the cloud computing environment. Ametering and pricing resource 454 may provide cost tracking as resourcesare utilized within the cloud computing environment, and billing orinvoicing for consumption of these resources. In one example, meteringand pricing resources may include application software licenses. A userportal 456 may provide access to cloud computing environment 300 forconsumers and system administrators (not shown). In some embodiments,user portal 456 may provide security and/or identity verification forcloud consumers (e.g., one or more consumers operating one or more ofcomputing devices 314-319) and tasks, as well as protection for data andother resources. A service level management resource 458 can providecloud computing resource allocation and management such that requiredservice levels are met. A service level agreement (SLA) planning andfulfillment resource 460 may provide pre-arrangement for, andprocurement of cloud computing resources for which a future requirementis anticipated in accordance with an SLA.

A workloads layer 462 may provide functionality for which the cloudcomputing environment may be utilized. For example, workloads layer 462may include a mapping and navigation resource 464, a softwaredevelopment and lifecycle management resource 466, a virtual classroomeducation delivery resource 468, a data analytics processing resource470, a transaction processing resource 472, and teleconference managing474.

FIG. 5 illustrates a block diagram of an exemplary computing environmentand computer system 500 (hereafter “computer 500”) for use in practicingthe embodiments described herein. The methods described herein can beimplemented in hardware, software (e.g., firmware), or a combinationthereof. In an exemplary embodiment, the methods described herein areimplemented in hardware, and may be part of the microprocessor of aspecial or general-purpose digital computer, such as a personalcomputer, workstation, minicomputer, or mainframe computer. Computer 500therefore can embody a general-purpose computer. In another exemplaryembodiment, the methods described herein are implemented as part of amobile device, such as, for example, a mobile phone, a personal dataassistant (PDA), a tablet computer, etc.

In an exemplary embodiment, in terms of hardware architecture, as shownin FIG. 5, the computer 500 includes processor 501. Computer 500 alsoincludes memory 502 coupled to processor 501, and one or moreinput/output adapters 503 that may be communicatively coupled via systembus 505. Memory 502 may be operatively coupled to one or more internalor external memory devices via a storage interface 508. Communicationsadapter 516 may operatively connect computer 500 to one or more networks506. System bus 505 may connect one or more user interfaces viainput/output (I/O) adapter 503. I/O adapter 503 may connect a pluralityof input devices 504 to computer 500. Input devices may include, forexample, a keyboard, a mouse, a microphone, a sensor, etc. System bus505 may also connect one or more output devices 507 via I/O adapter 503.Output device 507 may include, for example, a display, a speaker, atouchscreen, etc.

Processor 501 is a hardware device for executing hardware instructionsor software, particularly that stored in a non-transitorycomputer-readable memory (e.g., memory 502). Processor 501 can be anycustom made or commercially available processor, a central processingunit (CPU), a plurality of CPUs, for example, CPU 501 a-501 c, anauxiliary processor among several other processors associated with thecomputer 500, a semiconductor based microprocessor (in the form of amicrochip or chip set), or generally any device for executinginstructions. Processor 501 can include a cache memory 522, which mayinclude, but is not limited to, an instruction cache to speed upexecutable instruction fetch, a data cache to speed up data fetch andstore, and a translation lookaside buffer (TLB) used to speed upvirtual-to-physical address translation for both executable instructionsand data. Cache memory 522 may be organized as a hierarchy of more cachelevels (L1, L2, etc.).

Processor 501 may be disposed in communication with one or more memorydevices (e.g., RAM 509, ROM 510, one or more external databases 521,etc.) via a storage interface 508. Storage interface 508 may alsoconnect to one or more memory devices including, without limitation, oneor more databases 521, and/or one or more other memory drives (notshown) including, for example, a removable disc drive, etc., employingconnection protocols such as serial advanced technology attachment(SATA), integrated drive electronics (IDE), IEEE-1394, universal serialbus (USB), fiber channel, small computer systems interface (SCSI), etc.The memory drives may be, for example, a drum, a magnetic disc drive, amagneto-optical drive, an optical drive, a redundant array ofindependent discs (RAID), a solid-state memory device, a solid-statedrive, etc. Variations of memory devices may be used for implementing,for example, teleconference session database 200.

Memory 502 can include random access memory (RAM) 509 and read onlymemory (ROM) 510. RAM 509 can be any one or combination of volatilememory elements (e.g., DRAM, SRAM, SDRAM, etc.). ROM 510 can include anyone or more nonvolatile memory elements (e.g., erasable programmableread-only memory (EPROM), flash memory, electronically erasableprogrammable read only memory (EEPROM), programmable read-only memory(PROM), tape, compact disc read only memory (CD-ROM), disk, cartridge,cassette or the like, etc.). Moreover, memory 502 may incorporateelectronic, magnetic, optical, and/or other types of non-transitorycomputer-readable storage media. Memory 502 may also be a distributedarchitecture, where various components are situated remote from oneanother, but can be accessed by processor 501.

The instructions in memory 502 may include one or more separateprograms, each of which comprises an ordered listing ofcomputer-executable instructions for implementing logical functions. Inthe example of FIG. 5, the instructions in memory 502 may include anoperating system 511. Operating system 511 can control the execution ofother computer programs and provides scheduling, input-output control,file and data management, memory management, and communication controland related services.

The instructions in memory 502 may further include application data 512,and a user interface 513.

Memory 502 may also include teleconference management engine 514,configured to perform various portions of embodiments described herein.For example, memory 502 may cause processor 501 to initiate ateleconference session with a plurality of telecommunication devicesmonitor the teleconference session to identify at least one topicdiscussed by at least one attendee of a plurality of attendees of theteleconference session, identify a unique identification of at least oneattendee, associate the at least one topic with the uniqueidentification, and determine when a first telecommunication deviceassociated with the attendee has disconnected from the teleconferencesession. Teleconference management engine 514 may also cause processor501 to determine whether the topic is discussed by second attendee ofthe plurality of attendees after the first telecommunication device hasdisconnected from the teleconference, and establish a connection withthe first telecommunication device responsive to determining that thetopic is discussed by the second attendee.

I/O adapter 503 can be, for example but not limited to, one or morebuses or other wired or wireless connections. I/O adapter 503 may haveadditional elements (which are omitted for simplicity) such ascontrollers, microprocessors, buffers (caches), drivers, repeaters, andreceivers, which may work in concert to enable communications. Further,I/O adapter 503 may facilitate address, control, and/or data connectionsto enable appropriate communications among the aforementionedcomponents.

I/O adapter 503 can further include a display adapter coupled to one ormore displays. I/O adapter 503 may be configured to operatively connectone or more input/output (I/O) devices 507 to computer 500. For example,I/O 503 may connect a keyboard and mouse, a touchscreen, a speaker, ahaptic output device, or other output device. Output devices 507 mayinclude but are not limited to a printer, a scanner, and/or the like.Other output devices may also be included, although not shown. Finally,the I/O devices connectable to I/O adapter 503 may further includedevices that communicate both inputs and outputs, for instance but notlimited to, a network interface card (NIC) or modulator/demodulator (foraccessing other files, devices, systems, or a network), a radiofrequency (RF) or other transceiver, a telephonic interface, a bridge, arouter, and the like.

According to some embodiments, computer 500 may include a mobilecommunications adapter 523. Mobile communications adapter 523 mayinclude GPS, cellular, mobile, and/or other communications protocols forwireless communication.

In some embodiments, computer 500 can further include communicationsadapter 516 for coupling to a network 506.

Network 506 can be an IP-based network for communication betweencomputer 500 and any external device. Network 506 transmits and receivesdata between computer 500 and devices and/or systems external tocomputer 500. In an exemplary embodiment, network 506 can be a managedIP network administered by a service provider. Network 506 may be anetwork internal to an aircraft, such as, for example, an avionicsnetwork, etc. Network 506 may be implemented in a wireless fashion,e.g., using wireless protocols and technologies, such as WiFi, WiMax,etc. Network 506 may also be a wired network, e.g., an Ethernet network,an ARINC 429 network, a controller area network (CAN), etc., having anywired connectivity including, e.g., an RS232 connection, R5422connection, etc. Network 506 can also be a packet-switched network suchas a local area network, wide area network, metropolitan area network,Internet network, or other similar type of network environment. Thenetwork 506 may be a fixed wireless network, a wireless local areanetwork (LAN), a wireless wide area network (WAN) a personal areanetwork (PAN), a virtual private network (VPN), intranet or othersuitable network system.

Network 506 may operatively connect computer 500 to one or more devicesincluding device 517, device 518, and device 520. Network 506 may alsoconnect computer 500 to one or more servers such as, for example, server519.

If computer 500 is a PC, workstation, laptop, tablet computer and/or thelike, the instructions in the memory 502 may further include a basicinput output system (BIOS) (omitted for simplicity). The BIOS is a setof essential routines that initialize and test hardware at startup,start operating system 511, and support the transfer of data among theoperatively connected hardware devices. The BIOS is stored in ROM 510 sothat the BIOS can be executed when computer 500 is activated. Whencomputer 500 is in operation, processor 501 may be configured to executeinstructions stored within the memory 502, to communicate data to andfrom the memory 502, and to generally control operations of the computer500 pursuant to the instructions.

The present invention may be a system, a method, and/or a computerprogram product at any possible technical detail level of integration.The computer program product may include a computer readable storagemedium (or media) having computer readable program instructions thereonfor causing a processor to carry out aspects of the present invention.

The computer readable storage medium can be a tangible device that canretain and store instructions for use by an instruction executiondevice. The computer readable storage medium may be, for example, but isnot limited to, an electronic storage device, a magnetic storage device,an optical storage device, an electromagnetic storage device, asemiconductor storage device, or any suitable combination of theforegoing. A non-exhaustive list of more specific examples of thecomputer readable storage medium includes the following: a portablecomputer diskette, a hard disk, a random access memory (RAM), aread-only memory (ROM), an erasable programmable read-only memory (EPROMor Flash memory), a static random access memory (SRAM), a portablecompact disc read-only memory (CD-ROM), a digital versatile disk (DVD),a memory stick, a floppy disk, a mechanically encoded device such aspunch-cards or raised structures in a groove having instructionsrecorded thereon, and any suitable combination of the foregoing. Acomputer readable storage medium, as used herein, is not to be construedas being transitory signals per se, such as radio waves or other freelypropagating electromagnetic waves, electromagnetic waves propagatingthrough a waveguide or other transmission media (e.g., light pulsespassing through a fiber-optic cable), or electrical signals transmittedthrough a wire.

Computer readable program instructions described herein can bedownloaded to respective computing/processing devices from a computerreadable storage medium or to an external computer or external storagedevice via a network, for example, the Internet, a local area network, awide area network and/or a wireless network. The network may comprisecopper transmission cables, optical transmission fibers, wirelesstransmission, routers, firewalls, switches, gateway computers and/oredge servers. A network adapter card or network interface in eachcomputing/processing device receives computer readable programinstructions from the network and forwards the computer readable programinstructions for storage in a computer readable storage medium withinthe respective computing/processing device.

Computer readable program instructions for carrying out operations ofthe present invention may be assembler instructions,instruction-set-architecture (ISA) instructions, machine instructions,machine dependent instructions, microcode, firmware instructions,state-setting data, configuration data for integrated circuitry, oreither source code or object code written in any combination of one ormore programming languages, including an object oriented programminglanguage such as Smalltalk, C++, or the like, and procedural programminglanguages, such as the “C” programming language or similar programminglanguages. The computer readable program instructions may executeentirely on the user's computer, partly on the user's computer, as astand-alone software package, partly on the user's computer and partlyon a remote computer or entirely on the remote computer or server. Inthe latter scenario, the remote computer may be connected to the user'scomputer through any type of network, including a local area network(LAN) or a wide area network (WAN), or the connection may be made to anexternal computer (for example, through the Internet using an InternetService Provider). In some embodiments, electronic circuitry including,for example, programmable logic circuitry, field-programmable gatearrays (FPGA), or programmable logic arrays (PLA) may execute thecomputer readable program instructions by utilizing state information ofthe computer readable program instructions to personalize the electroniccircuitry, in order to perform aspects of the present invention.

Aspects of the present invention are described herein with reference toflowchart illustrations and/or block diagrams of methods, apparatus(systems), and computer program products according to embodiments of theinvention. It will be understood that each block of the flowchartillustrations and/or block diagrams, and combinations of blocks in theflowchart illustrations and/or block diagrams, can be implemented bycomputer readable program instructions.

These computer readable program instructions may be provided to aprocessor of a general purpose computer, special purpose computer, orother programmable data processing apparatus to produce a machine, suchthat the instructions, which execute via the processor of the computeror other programmable data processing apparatus, create means forimplementing the functions/acts specified in the flowchart and/or blockdiagram block or blocks. These computer readable program instructionsmay also be stored in a computer readable storage medium that can directa computer, a programmable data processing apparatus, and/or otherdevices to function in a particular manner, such that the computerreadable storage medium having instructions stored therein comprises anarticle of manufacture including instructions which implement aspects ofthe function/act specified in the flowchart and/or block diagram blockor blocks.

The computer readable program instructions may also be loaded onto acomputer, other programmable data processing apparatus, or other deviceto cause a series of operational steps to be performed on the computer,other programmable apparatus or other device to produce a computerimplemented process, such that the instructions which execute on thecomputer, other programmable apparatus, or other device implement thefunctions/acts specified in the flowchart and/or block diagram block orblocks.

The flowchart and block diagrams in the Figures illustrate thearchitecture, functionality, and operation of possible implementationsof systems, methods, and computer program products according to variousembodiments of the present invention. In this regard, each block in theflowchart or block diagrams may represent a module, segment, or portionof instructions, which comprises one or more executable instructions forimplementing the specified logical function(s). In some alternativeimplementations, the functions noted in the blocks may occur out of theorder noted in the Figures. For example, two blocks shown in successionmay, in fact, be executed substantially concurrently, or the blocks maysometimes be executed in the reverse order, depending upon thefunctionality involved. It will also be noted that each block of theblock diagrams and/or flowchart illustration, and combinations of blocksin the block diagrams and/or flowchart illustration, can be implementedby special purpose hardware-based systems that perform the specifiedfunctions or acts or carry out combinations of special purpose hardwareand computer instructions.

The descriptions of the various embodiments of the present inventionhave been presented for purposes of illustration, but are not intendedto be exhaustive or limited to the embodiments disclosed. Manymodifications and variations will be apparent to those of ordinary skillin the art without departing from the scope and spirit of the describedembodiments. The terminology used herein was chosen to best explain theprinciples of the embodiments, the practical application or technicalimprovement over technologies found in the marketplace, or to enableothers of ordinary skill in the art to understand the embodimentsdisclosed herein.

What is claimed is:
 1. A computer-implemented method for managing ateleconference session comprising: initiating, via a processor, ateleconference session with a plurality of telecommunication devices;monitoring, via the processor, the teleconference session to identify atopic discussed by an attendee of the teleconference session;identifying, via the processor, a unique identification of the attendee;associating, via the processor, the topic with the uniqueidentification; determining, via the processor, when a firsttelecommunication device associated with the attendee has disconnectedfrom the teleconference session; determining, via the processor, thatthe topic is discussed by a second attendee of the plurality ofattendees after the first telecommunication device has disconnected fromthe teleconference session; and establishing, via the processor, aconnection with the first telecommunication device responsive todetermining that the topic is discussed by the second attendee.
 2. Thecomputer-implemented method of claim 1, wherein the processor identifiesthe topic by matching the topic to a static teleconference agendarecord.
 3. The computer-implemented method of claim 1, wherein theprocessor matches a topic from a static teleconference agenda to anattendee regardless of whether the attendee has discussed the topicduring the teleconference session.
 4. The computer-implemented method ofclaim 1, wherein the processor identifies the topic by a contextualcomparison of the topics discussed during the teleconference session. 5.The computer-implemented method of claim 1, wherein identifying theunique identification of the attendeecomprises: identifying, via theprocessor, when the attendee has discussed the topic during theteleconference session.
 6. The computer-implemented method of claim 1,wherein associating the topic with the attendee; wherein associatingcomprises: creating a topic record; associating the topic, via theprocessor, with the attendee; and saving, via the processor, the topicrecord to an operatively connected memory device.
 7. A system formanaging a teleconference session comprising: a processor configured to:initiate a teleconference session with a plurality of telecommunicationdevices; monitor the teleconference session to identify a topicdiscussed an attendee of a plurality of attendees of the teleconferencesession; identify a unique identification of the attendee; associate thetopic with the unique identification; determine when a firsttelecommunication device associated with the attendee has disconnectedfrom the teleconference session; determine whether the topic isdiscussed by a second attendee of the plurality of attendees after thefirst telecommunication device has disconnected from the teleconference;and establish a connection with the first telecommunication deviceresponsive to determining that the topic is discussed by the secondattendee.
 8. The system of claim 7, wherein the processor identifies thetopic by matching the topic to a static teleconference agenda record. 9.The system of claim 7, wherein the processor matches a topic from astatic teleconference agenda to an attendee regardless of whether theattendee has discussed the topic during the teleconference session. 10.The system of claim 7, wherein the processor identifies the topic by acontextual comparison of the topics discussed during the teleconferencesession.
 11. The system of claim 7, wherein the processor is configuredto: identify the unique identification of the attendeeresponsive todetermining that the attendee has discussed the topic during theteleconference session.
 12. The system of claim 7, wherein associatingthe topic with the unique identification; wherein associating comprises:creating a topic record; associating the topic, via the processor, withthe attendee; and saving, via the processor, the topic record to anoperatively connected memory device.
 13. A computer program product formanaging a teleconference session, the computer program productcomprising a non-transitory computer readable storage medium havingprogram instructions embodied therewith, the program instructionsexecutable by a processor to cause the processor to perform a methodcomprising: initiating a teleconference session with a plurality oftelecommunication devices; monitoring the teleconference session toidentify a topic discussed by an attendee of a plurality of attendees ofthe teleconference session; identifying a unique identification of theattendee; associating the topic with the unique identification;determining when a first telecommunication device associated with theattendee has disconnected from the teleconference session; determiningthat the topic is discussed by a second attendee of the plurality ofattendees after the first telecommunication device has disconnected fromthe teleconference session; and establishing a connection with the firsttelecommunication device responsive to determining that the topic isdiscussed by the second attendee.
 14. The computer program product ofclaim 13, wherein the processor identifies the topic by matching thetopic to a static teleconference agenda record.
 15. The computer programproduct of claim 13, wherein the processor matches a topic from a staticteleconference agenda to an attendee regardless of whether the attendeehas discussed the topic during the teleconference session.
 16. Thecomputer program product of claim 13, wherein the processor identifiesthe topic by a contextual comparison of the topics discussed during theteleconference session.
 17. The computer program product of claim 13,wherein identifying the unique identification of the attendeecomprises:identifying, via the processor, when the attendee has discussed thetopic during the teleconference session.
 18. The computer programproduct of claim 13, wherein associating the topic with the uniqueidentification; wherein associating comprises: creating a topic record;associating the topic, via the processor, with the attendee; and saving,via the processor, the topic record to an operatively connected memorydevice.